Notification emails

What we send

The emails that matter are about your work:

  • Your upload has been received and is processing.
  • Your report is ready — with a View Report button that takes you straight to it, and the farm and barn named so you know which one.

You also get the usual account mail: email verification when you register, and password reset links when you ask for them.

We do not send marketing email to your account address.

Adding other recipients

The Additional Notification Emails setting, where extra recipients are added to receive your reports

Settings → Notifications → Additional Notification Emails

Add email addresses that should receive notifications in addition to your primary email.

Type an address, click Add Email, then Save Changes — Notification emails updated successfully! Remove one with the 🗑 beside it.

Everyone on this list gets the same report-ready emails you do, with the same direct link.

This is the tidiest way to keep other people in the loop:

  • Your nutritionist, who wants each new report without asking for it.
  • Your herd manager or feeder, who is the person who would act on a long empty stretch.
  • A second address of your own, if farm email is not where you actually read things.

What you cannot switch off

There are no on/off toggles — you cannot turn off report-ready emails while keeping upload ones, or vice versa. The list only controls who else receives them alongside you.

If the volume is a problem, an email rule that files them into a folder is the practical answer.

If emails are not arriving

  1. Check spam. Report emails contain links and buttons and are sometimes filtered.
  2. Check the address. Settings → Profile shows your primary email. A typo at registration is the most common cause, and it cannot be edited yourself — email [email protected] and we will correct it.
  3. Check with whoever runs your mail. Farm mail servers occasionally block automated mail. Add our sending domain to the allowed list.
  4. You are not blocked from your reports either way. Everything is on your Projects page whether the email arrived or not.

Removing someone

Delete their address with the 🗑 and click Save Changes. They stop receiving new reports immediately, though emails already sent are already in their inbox.