If you know your current password
Go to Settings → Security. Under Password Management — It’s recommended to use a strong, unique password — fill in:
- Current Password
- New Password
- Confirm New Password
The ? beside the new password field shows the rules:
- At least 8 characters long
- A mix of letters and numbers recommended
- Cannot be too common or easily guessable
Click Change Password. You will see Password has been changed successfully.
Your new password applies to the Compressor app too — you will be asked to sign in there again next time.
If you have forgotten it
On the sign-in page, click Forgot your password?, enter your email address, and click Send Reset Link.
You will always be shown the same confirmation, whether or not that address has an account:
If an account with that email exists, a password reset link has been sent. Please check your inbox (and spam folder).
That is deliberate — it stops the page being used to find out who has an account.
Open the emailed link, set a new password, and you will be returned to the sign-in page with Password successfully reset! Please log in.
Check your spam folder if it does not arrive within a few minutes.
If you are locked out
Repeated failed sign-in attempts will temporarily lock the account. Wait and try again, or reset your password — which is the faster route if you are not certain of it.
If you are locked out and the reset email is not arriving, email [email protected] from the address on the account.
Good practice
Use a password you do not use anywhere else, and turn on two-factor authentication. Your account holds your farm’s operational data and a saved payment method, so it is worth the extra thirty seconds.